Check-in is available from 2:00 PM. If you arrive earlier, you can conveniently leave your luggage at the reception, and our staff will arrange for it to be placed directly in your room.
Check-out is at 11:30 AM. You may leave your luggage at our reception after check-out time.
The reception is open 24/7.
At reception, you will be welcomed by our staff who speak English, Spanish, and French.
The hotel is located opposite the Genoa Aquarium. If arriving by train, it can be reached on foot in approximately 10 minutes, by taxi in 5 minutes, or by metro in about 10 minutes.
If arriving by car, exit at Genova Ovest and continue towards Porto Antico.
The hotel has an agreement with an underground car park at a cost of €25.00 per day. You can arrive directly at the hotel by car; our staff will help unload your luggage and then indicate where to park.
Yes, our property is equipped with elevators.
The property has an access ramp and a spacious elevator serving all common areas and floors. We also have accessible rooms available.
Yes, Wi-Fi is available in all common areas and in all rooms.
Yes, pets are welcome with no additional charge.
We offer luggage storage both before check-in and after check-out.
Our rooms feature a king-size bed, tea kettle, Nespresso coffee machine with pods, safe, Wi-Fi, television with international channels and Sky TV. Hairdryer and minibar with complimentary water, which is replenished daily, are also provided.
Yes, the city tax is €4.00 per person per day for adults, while children up to 14 years old are exempt.
We accept all major credit cards except Diners.
Check-in takes place directly at reception upon your arrival. During check-in, our staff will provide you with a city map and offer recommendations regarding the various attractions.
You can leave your luggage at the property at any time. If your room is already available, early check-in will be possible at no additional cost.
Yes, it is possible depending on room availability and an additional fee will apply.
The reception is open 24/7.
We offer a paid transfer service to and from the property, which must be booked in advance.
Electric vehicle charging stations are available in the affiliated car park.
Children are welcome at our property.
No, currently the property does not have an agreement with a private beach.
Yes, cots and baby beds are available at an additional cost of €10.00 per day.
Yes, we have accessible rooms available.
On our website, you will find different options, including rates with breakfast included and room-only rates.
Breakfast is served from 7:30 AM to 11:00 AM. A takeaway service is available if you require an early breakfast.
Breakfast is served in the dining room next to the reception area.
We offer a continental breakfast with a buffet featuring both sweet and savoury products, including typical local specialties.
A menu à la carte is also included with breakfast, from which guests can order eggs, omelettes, cold cuts, cheeses, fresh fruit, and more.
Yes, we offer vegetarian and vegan options. For guests with celiac disease, sealed gluten-free products are provided to ensure maximum safety. We recommend informing us in advance at the time of booking about any allergies or intolerances.
Yes, the property features the restaurant Cucina di Sintesi, offering an à la carte menu and various tasting experiences. The restaurant has also recently been mentioned in the Michelin Guide.
Yes, vegetarian, vegan, and gluten-free options are available. We recommend informing us in advance at the time of booking about any allergies or intolerances.
Yes, there is a bar located in the reception area, next to the smoking room and billiard room.
Yes, the property offers a concierge service.
Yes, we work with official guides to arrange personalized tours and excursions based on our guests’ needs.
Yes, it is possible to book the entire property for private events.
Several cancellation options are available. Guests can choose a flexible rate with free cancellation up to 48 hours before the check-in date, a non-refundable rate, or an insured rate that includes travel and cancellation insurance.
